Concept Marketing Group, Inc. - Refund and Billing Policy

Concept Marketing Group Inc. will refund payment on services within 48 hours of receiving your order for most products.We require a written request stating the reason you are requesting the refund on the product and/or servicefaxed to our offices.

For products delivered on media (CDROM/Floppy, etc), refunds will only be granted if the wrapper or seal on the media has not been broken.

Directory of Associations: There will be no refunds on The Directory of Associations on-line subscription if data has been downloaded from our server. Refunds on the cd-rom require that the seal has not been broken on the cd-rom cover.

Press Release Distribution: No refunds may be made after distribution of your news release has started. Website-only posting may be refunded within 48 hours of the purchase

Vendor Directory: No refunds will be granted on any vendor directory listing purchase after 48 hours of activation of your listing

Business List: Refunds will not be granted on any business list product unless the delivered data contains an excessively high percentage of irregular or incorrect records. Proof of the data errors must be provided in written format.