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invoice warranty, which seems to have become a routine. Public Wang has suffered a recent invoice warranty depressing thing, "they said invoice useless, must have a small ticket to enjoy the warranty, what is this truth?"

10 around 3 pm, the public Mr. Wang in the park, a large outlet malls, for her daughter to buy a pair of sports boots, off the price of 200 yuan. But did not expect shoes to wear two after degumming, toe degumming up to about 2 cm. "Anyway, invoices, during the warranty period, can somehow repair it?" 7 o'clock last night, Mr. Wang to bring shoes require after-sales maintenance and invoices to the shopping mall, but when Mr. Wang explained what he wanted and produce invoices, but was the clerk refused. "They say just by invoice to repair, there must be a small ticket", said Mr. Wang, the clerk's request so that he did not understand, say you want to save the invoice, how can a small vote? "As a result of the other insist on only willing to repair small ticket, He only took the shoes without success.

yesterday afternoon, Mr. Wang said in an interview with reporters, helpless, buy shoes deliberately left the invoice, the thought that the sale and there will be protection, did not think now even retain invoices are difficult to enjoy the after-sales service. After being refused on the matter to 12345 convenient service center complaints.

then, this reporter to the outlet malls confirmation. According to the mall brand discount a person in charge, they really selling the shoes to provide consumers with two consumer certificate, a shopping mall invoice, another brand counters store receipts , "small ticket is proof shoes is the only evidence we counter purchase, the entire mall is more than one kind of stores, so a small ticket is the key. The official stressed that the original sales salesman clear reminder to the consumer, the consumer must take the small ticket received, if there are problems must produce a small ticket. The official also explained that in their shopping centers, due to the small ticket clearly stated on the time of purchase, amount, type and Product Code, a small ticket is also evidence of an after-sales maintenance and return of all goods in the mall.

Mr. Wang is currently experiencing, the official said, Mr,nike air max. Wang can find a small ticket counter will be responsible for maintenance, not only that, if consumers the quality of goods, there are questions, the counter will be in the "three package in time for the consumer for return.