If you're like many direct mailers, you think you have absolutely
no control over your mailings. Right? Ah, but it's not so. You have
a great deal of control over them. The trick is to know when and
how to do all the "little" things that can ensure you
maximum return.
No matter how good your sales literature is in content, if it's
not sent properly, if it's not sent when it should be sent and if
it's not sent to the right people it's a bad mailing. It's destined
to fail.
Let's assume for now you have a really good mailing list. That
leaves the matters of packaging your mailing and timing it. Both
depend upon to whom you're mailing. If your mailing is going to
consumers in their homes you do it one way. If, on the other hand,
it goes to business people in offices it is handled entirely different.
So first, evaluate your prospects. Who are they? What are their
habits?
Let's take business people. They get a ton of mail on Monday. They
also often have meetings on Mondays. (Those horrid bell-ringing
events we all hate.) Friday is a day that many people take off or
leave their offices at noon. They have their minds on the weekend.
(Unless they're like some of us who are entrepreneurs. We do business
any day, any hour.)
So to send those people mail that will get to them on those days
is suicide. Yours! You'll increase your returns if you avoid those
days when mailing to business people.
If, however, you're mailing to people in their homes, try to get
it to them midweek or on the weekend. Also, holidays are good for
consumers. But they're very bad for business people.
After your mailing is done the fun begins. Make a chart. I keep
mine in a three-ring binder. On it put a place for the date, the
day of the week, returns and responses. Under responses make a place
for the per day responses, the total responses and the actual percentage
of the total mailing it represents.
I also usually try out three different sales letters. So I keep
track of where I send each letter, i.e. what zip code or town or
state. Then I can begin to see which letter pulls best for me. I
then begin to use only that letter.
Then you want to figure out your actual break even point. You know
your advertising cost and you know what you can afford to get a
lead. So you divide what you can afford to spend at break-even for
a sale into your advertising cost. Then you will know how many sales
you must get to break even.
Let's say your break-even or par is 5%. If you're not getting that
you can do a number of things to improve your chances of success.
You can raise your price, lower costs, try another list, make your
prospects a better offer, improve the quality of your marketing
literature or increase the size of your average order. To increase
the size of your average order, I usually offer a package deal.
This is a combination of two of my most popular items that people
usually buy separately. I sell it to them as a package. They get
a good deal and I increase my average order.
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Susanna K. Hutcheson is a professional advertising and direct mail
copywriter. She writes everything from Web site content to direct
mail and radio spots. Visit her Web site at http://www.powerwriting.com
. Her email address is powerwriter@powerwriting.com . Telephone:
(316) 684-0457.
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