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8 Essential Types of Software That Every Business Needs

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Not being open to technological advancements in business can lead to your business losing out and being left behind by the industry. If everyone else is using tech to improve business operations, you need to do so to at least be on equal grounds with your competitors.

With that said, here are some of the most essential software types your business might need to be more efficient in business operations.

1. Customer Relationship Management (CRM) Software

It can get overwhelming when you have to deal with many different people in your line of work. You can lose out on a client for some simple faux pas if you mistake one customer for another. That’s why it’s a good idea to use tools that will help make it easier for you to manage your customers. That’s where a CRM can help.

Customer Relationship Management (CRM) software is a tool that makes it easier for the user to map out each of the customers that they interact with.

Once you deal with a specific customer, you can pull up the CRM to see all relevant customer data in one place. Customers would appreciate you remembering key details about them as well.

The departments that can benefit the most from a robust CRM would be sales teams. Since they’re the ones that have to juggle customer relationships the most, they will be the ones that will get the most out of a CRM.

People in customer support or any team that needs to interact with many customers directly will want to use CRM software.

2. Payroll software

Business finances is a complicated process; one aspect of it that you deal with frequently is the payroll for your workforce. To help your HR and Finance teams coordinate better during payday, payroll software might be a tool they need.

Payroll software can automate the process of managing employee payroll.

Using payroll software can ease up your employees’ financing and payment processes. One of the ways it can make life easier for your Finance department is that it reduces how often they need to do manual calculations and paperwork. Since tasks like these can be repetitive, inaccuracies can crop up here and there.

However, with the help of payroll software, you can process payments for employees with as few errors as possible.

It’s also helpful with staying compliant with tax regulations as it can calculate different tax withholdings based on current laws and regulations. This feature can help reduce tax fees due to errors in computation and compliance.

Payroll software can even provide detailed reports and analytics based on the overall financing reports that you’ve done in this software.

Many payroll software also integrate well with HR software that you may have in your ecosystem. That way, the Finance and HR department can stay consistent in employee records and reduce administrative burden.

3. Accounting software

Speaking of software, you can use for financing purposes, you can’t forget to incorporate general accounting software into your arsenal.

Accounting software is there to help manage and automate various accounting tasks in your business. Examples of these accounting tasks they can automate would be the following:

  • bookkeeping

  • invoicing

  • budgeting

  • financial reporting

The main reason why a business would get accounting software is that it would simplify and expedite financial management. Automating repetitive accounting tasks like data entry and calculations is a great way.

It can also help with security purposes since it tracks expenses, manages cash flow, and generates financial reports that are essential for monitoring the business’s financial health.

Sometimes, people mistake payroll software for accounting software, but the two differ.

Payroll software calculates wages and deducts taxes and benefits contributions automatically. In contrast, accounting software encompasses broader financial management functions beyond just payroll.

4. Enterprise Resource Planning (ERP)

Large-scale companies have many moving parts, so using business software isn’t an option but a need.

With that in mind, large companies would use Enterprise Resource Planning (ERP) software. This complex business software solution integrates various aspects of a large-scale company’s operations into one centralized system.

It creates a transparent business process for large businesses, from supply chain management to customer service. What’s important here is that it does this for enterprise-level companies.

For large-scale businesses that need enterprise-level software, reliable software support is vital to ensure that all the moving parts are working. At this level, one lapse and slowdown can jeopardize an entire operation.

ERPs can help create a unified hub even for the most prominent businesses out there so that you can stay consistent with how you manage it.

5. IWMS Software

Since remote work is more prevalent in businesses, handling the workforce can be more challenging. You can use an integrated workforce management system (IWMS) software to combat that.

At its core, IWMS software integrates multiple business processes that specifically encompass modules for human resources, time and attendance tracking, scheduling, payroll, performance management, and more.

Using an IWMS, you can better manage how your workforce moves and works within your company. You can also integrate your payroll software with this one.

6. Inventory management

If your business runs primarily by providing specific products to customers, like an e-commerce brand, then you need to use software for inventory management.

Inventory management software will help you track how much you still have in stock of particular products.

Another feature of inventory management is that it can alert you when you need to restock an item, even before you run out of stock. That way, you won’t lose out on a potential sale because you didn’t have the item in stock.

You can also use that forecasting to determine supplies and whether you need to restock an item.

7. Communications Software

We mentioned remote work’s popularity these days, so any intelligent business should invest in some form of communications software. With these tools, you can separate your business communications from the currently available messaging apps, mainly for casual and personal purposes.

8. Sales, Marketing and PR Software

You can use a marketing suite software for all your marketing needs, especially if you plan to invest more in digital marketing. If you want your digital marketing efforts to stay competitive, then a sales, marketing, and PR software tool will significantly help.

It can give you the raw data you need as a foundation for your future marketing campaigns. At the same time, you can use it to coordinate with your marketing team once the launch date comes.


These business software tools will help address various business needs, whether your finances or inventory management. If you want to scale your business or improve your business operations to make it more streamlined, consider adding any of these software or tools to your roster if you haven’t yet.



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