Barb FerrignoJul 3, 20204 min11 Trends Shaping the Future of ShoppingSOREN KAPLAN, AUTHOR, 'THE INVISIBLE ADVANTAGE' Imagine sitting down to watch TV and you see a shirt on your favorite actor and think, "I...
Barb FerrignoJul 3, 20203 minSweat the Small Stuff to Up Your Customer Service GameInc.com According to this Inc. article, "How to 'Kaleidoscope' Your Customers (by Providing Innovative Service That Sparkles),"...
Barb FerrignoMay 18, 20205 min5 Reasons Why Your Business Is Losing CustomersKatie Lundin Customer Service Representative at Crowdspring Like it or not, your business is losing customers. Recent research from...
Barb FerrignoMay 18, 20204 minWhy Your Salespeople Need to Spend Time in Customer ServiceSujan Patel Entrepreneur and Marketer, Co-founder of Web Profits When I started running my own business, I did everything myself. I was...